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Last Revised: May 31, 2021
“Personal information,” also known as personal data or personally identifiable information, is any information related to an identifiable person. When you register for an Account, commission an Artwork, or fill out one of our questionnaires, we may collect the following personal information from you: Name, email, physical address, phone number, IP (Internet Protocol) address, and any personal information you choose to provide to us voluntarily.
We may collect data which is non-personal, anonymous, or pseudonymous, including, but not limited to, time zone you are in, information on how you first heard about us, browser type, Website usage history, information regarding any URLs visited, number of logins, login times, time/date of login, data showing the effectiveness of promotional campaigns, ordering data, the type of device being used, data regarding use of the Artworks, other information related to customer surveys and/or offers, and any other information we are legally allowed to collect.
We only use information about you to support your experience throughout the Website or to communicate with you about our services. In particular, we collect information about you:
We reserve the right to use and disclose non-personal information and anonymous aggregate statistics for any purpose and to any third party at our sole discretion.
When you commission and Artwork from us, either via Website, phone, or email, we will collect payment details from you. Please, be aware that credit/debit cards payments are not processed on our servers. We use a third-party intermediary to manage payment processing and this intermediary is not permitted to store, retain, or use your billing information except to process your credit card information for purchases. You agree that any such third-party payment processing partner may store your encrypted credit card information on its own servers.
We may sell, transfer or otherwise share some or all of our assets, including your personal information, in connection with a merger, acquisition, reorganization, bankruptcy, or sale of assets.
We do not disclose, sell, distribute, rent, lease or use any of any user’s personal information or pass on any such personal information to third parties, which are not our officers, directors, employees, business partners, affiliates, licensors, contractors, agents, or representatives, unless we have your permission or are required by law to do so.
If you submit any feedback or review about the Website, our services, or an Artwork (“Feedback”), you hereby assign to the Company all rights in the Feedback and agree that the Company shall have the right to use such Feedback and related information in any manner it deems appropriate. We will treat any Feedback you provide to us as non-confidential and non-proprietary. You agree that you will not submit to us any information or ideas that you consider to be confidential or proprietary.
We comply with the strictest laws that protect privacy of minors. Therefore, in order to register for an Account on the Website you must meet our minimum age requirements or obtain verifiable consent of your parent or legal guardian.
The minimum age requirement for:
Minors not meeting these age requirements may register for an Account on the Website only with the consent of a parent or a legal guardian. We do not knowingly collect or solicit personal information from anyone under these minimum age thresholds. If you are under a minimum age threshold, please do not send or share any information about yourself to us, or other users of the Website, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from an individual under a minimum age threshold without the consent of a parent or legal guardian, we will delete that information as quickly as possible.
The security of your information is very important to us. We apply all reasonable security measures and comply with the industry standards to protect your personal information (including, preventing the loss, misuse, unauthorized access, disclosure, alteration and destruction of your personal information).
Please be aware, however, that despite our efforts, no security measures are impenetrable. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while we strive to protect your personal information, we cannot ensure and do not warrant the security of any information you transmit to us.
The European General Data Protection Regulation (“GDPR”) is a regulation in EU law on data protection and privacy for all natural persons accessing the Internet from the European Union and the European Economic Area, whatever their nationality or place of residence is. It also addresses the transfer of personal data outside the EU and EEA areas. Our collection, processing and protecting of personal information of those who access the Website from a European country, is compliant with GDPR.
If you are accessing and using the Website from the European Union and the European Economic Area, you have the following rights with regard to your personal information:
We represent and warrant that your personal information is:
Data Retention: Generally, your personal information will be erased when (i) it is no longer needed for its original processing purpose, (ii) you withdraw your consent for us to store by deleting your Account, (iii) there is no preferential justified reason for the processing of your personal information and you object to our processing of your personal information, or (iv) erasure of your personal information is required in order to fulfil a statutory obligation under the EU law or the right of the EU Member States. Therefore, we will make sure your personal information will be erased under all of the above-mentioned circumstances. You may request us to erase your personal information verbally or in writing and we have one (1) month to respond to any such request.
Data Breach Notification: Should there be a personal data breach leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed, we will notify you and appropriate supervisory authority without undue delay and, where feasible, not later than seventy-two (72) hours after having become aware of it.
Lei Geral de Proteção de Dados (“LGPD”) is the Brazilian general data protection law, which applies to businesses that process the personal data of users located in Brazil. LGPD establishes rules on collecting, handling, storing and sharing of personal data managed by organizations.
According to the article 18 of LGPD, individuals have the following nine rights over their data processing:
The right to receive a confirmation about processing of their personal data;
A “cookie” is a small piece of data sent along with pages of a website and stored by the user’s web browser on the user’s computer or mobile device. Cookies were designed to be a reliable mechanism for websites to remember certain information (such as items added in a shopping cart) or to record a user’s browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). Cookies are intended to help you access a website faster and more efficiently, because they can store information to help you enter a website without having to log in. In effect, cookies tell the website that your browser has been to the website before. It does not need to know your exact identity. Cookies can also be used to remember arbitrary pieces of information that the user previously entered into form fields such as names, addresses, passwords, and credit card numbers.
Browsers may accept or reject cookies automatically but allow you to change these settings. The help menu on most browsers will tell you how to change your browser’s settings and how to have the browser notify you when you receive a new cookie, and how to disable cookies all together. You can also disable or delete cookies you have previously accepted if you wish to.
The following are examples of cookies that may be used on our Website:
a) Strictly necessary cookies. These cookies are essential in order to enable you to move around the Website and use its features.
b) Performance/analytic cookies. These cookies collect data about how visitors use our Website, including the country from which the visitor is accessing the Website. They allow us to recognize and count the number of visitors and to see how visitors move around the Website when they are using it.
c) Functionality cookies. These are used to recognize you when you return to our Website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Data Protection Officer: Alison Caswell
Phone: + 1 (503) 502-7756